Delivery Options
From our store to your door — fast, tracked, and reliable. We offer a full range of shipping methods so you're always in the loop. 🚚
UK Orders 🇬🇧
All UK orders are dispatched from our studio in Cirencester, Gloucestershire.
Standard Delivery
£2.50
FREE over £10
2–5 working days
Express Delivery
£3.50
Next working day (1–3 business days)
Special Delivery
£8.50
Guaranteed by 1pm
Next working day. Excludes weekends, strike days & bank holidays.
Collection
FREE
By appointment
Local collection in Cirencester. Please call us to arrange a time.
International Delivery 🌍
We ship worldwide — fully tracked so you can follow your order every step of the way.
Europe
£9.50
Tracked — 3–5 working days
Rest of World
£10.50
Tracked — 5–7 working days
Same Day Dispatch ⚡
Before 12pm
Order by midday Monday–Friday and we'll dispatch the same day.
Weekends & Bank Holidays
Orders placed Saturday–Sunday or on bank holidays are dispatched the next working day.
Need It Urgently?
Call us on 01296 792 689 before 2pm and we'll do our best to get it out same day.
Important Notes 📝
Do voucher codes apply to delivery costs?
No — voucher code reductions apply only to product prices, not delivery costs.
What about import duties and customs for international orders?
Orders shipped outside the UK may be subject to import duties and taxes, which are payable by the recipient. We recommend contacting your local customs office for details before ordering.
How do I track my order?
You'll receive a dispatch confirmation email with a tracking number as soon as your order leaves our studio. All international orders are fully tracked.
What if my order hasn't arrived?
Don't worry — get in touch with us at team@patchesrus.co.uk and we'll investigate straight away.
Got a Delivery Question?
Our friendly team is here to help — drop us a message or give us a call.
📞 +44 7920 828 807 | ✉️ team@patchesrus.co.uk