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Delivery Options

DELIVERY • DISPATCH • COLLECTION

From our studio in Cirencester
to your door.

Straightforward UK delivery, tracked international shipping and local collection — with clear prices and no mystery about when your order is leaving us.

🇬🇧 Dispatched from Cirencester, UK ⚡ Same-day dispatch available 🌍 Tracked international delivery

UK DELIVERY

Pick the speed that suits you

Every UK order is dispatched from our studio in Cirencester, Gloucestershire.

📦

STANDARD

Standard Delivery

£2.50

FREE on orders over £10

2–5 working days

A simple, economical option when your order isn't urgent.

🚀

FASTER

Express Delivery

£3.50

Faster UK delivery

1–3 working days

For orders you'd like to get moving a little quicker.

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LOCAL

Studio Collection

FREE

By appointment

Cirencester

Local to us? Arrange to collect your order directly from our Cirencester studio.

⚡

NEED IT QUICKLY?

Beat the midday cut-off.

Order before 12pm Monday–Friday and, where your items are in stock and ready to go, we'll dispatch your order the same working day.

Orders placed at weekends or on bank holidays are dispatched on the next working day.

FROM ORDER TO DOOR

What happens after you order?

We keep the process simple — you order, we get it packed, and we'll let you know when it's on the move.

01

Your order comes through

We receive your order at our Cirencester studio and get it ready for dispatch.

02

We pack it up

Your order is checked, packed and prepared for the delivery method you've selected.

03

It's on the move

Once dispatched, we'll send you a confirmation so you know your order has left us.

04

Need help?

If something doesn't look right, contact us and we'll investigate it for you.

INTERNATIONAL DELIVERY

Sending patches further afield? 🌍

We also ship internationally, with tracked delivery so you can follow your order on its journey.

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EUROPE

European Delivery

£9.50

Tracked • 3–5 working days

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REST OF WORLD

Worldwide Delivery

£10.50

Tracked • 5–7 working days

A quick note about customs

🇺🇸 USA orders are sent DDP (Delivered Duty Paid), so applicable import duties are taken care of before your parcel reaches you — no surprise customs bill on delivery.

For other destinations outside the UK, local import duties or taxes may apply depending on your country's rules. Where these aren't included at checkout, they are payable by the recipient.

GOOD TO KNOW

Delivery questions, answered.

The useful bits you might want to know before — or after — placing your order.

Do voucher codes apply to delivery costs?
No. Voucher code discounts apply to product prices only and don't reduce delivery charges.
How do I know when my order has been dispatched?
We'll send you a dispatch confirmation once your order leaves our studio. Where tracking is available, your tracking information will be included.
Are international orders tracked?
Yes. Our international delivery services are tracked, so you can follow your order once it has been dispatched.
Will I have to pay import duties or customs charges?
Orders shipped outside the UK may be subject to local import duties or taxes. Any applicable charges are payable by the recipient.
Can I collect my order from you?
Yes. Local collection from our Cirencester studio is free and available by appointment. Please contact us first so we can arrange a suitable collection time.
My order hasn't arrived. What should I do?
Get in touch with us and we'll investigate it for you. Please include your order number so we can find the order quickly.
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GOT A DELIVERY QUESTION?

We're happy to help.

Need an order for a particular date, want to arrange collection, or wondering where your parcel has got to? Drop us a message and we'll take a look.

Based in Cirencester, Gloucestershire 🇬🇧