Got a question? Talk patches to us.
Custom project brewing? Need help with an order? Not sure which patch type you need? Send us what you've got and our UK team will point you in the right direction.
WHAT BRINGS YOU HERE?
Pick the quickest route.
You can always send us a general message below, but these routes may get you where you need to go faster.
CUSTOM PROJECT
I want something custom
Have artwork, a logo, a sketch or just an idea? Start with our custom patch page and tell us what you're trying to create.
Start a custom project →ORDER HELP
I need help with an order
Include your order number and a quick explanation of what you need help with so we can get to the right answer quickly.
Message us →RETURN
I need to return something
Eligible returns can now be started directly through your customer account.
Start a return →SOMETHING'S WRONG
My item is faulty or damaged
Tell us what happened before sending anything back. Photos are especially helpful where the problem is visible.
Faulty item help →TALK TO A HUMAN
We're here.
Prefer to contact us directly? No problem. Here are the useful bits.
Midland Road
Cirencester
Gloucestershire
GL7 1PZ
We're a real working patch studio in Cirencester, Gloucestershire. Local collection is available by arrangement.
SEND US A MESSAGE
Tell us what you need.
The more useful detail you can give us, the quicker we can help.
FIND US IN THE COTSWOLDS
Based in Cirencester. Not mysteriously “UK-based”.
You'll find our studio at Emmervale Court, Midland Road in Cirencester.
YOU MIGHT NOT NEED TO WAIT FOR US
Looking for something specific?
These pages may have exactly what you need.
STILL NOT SURE WHERE TO GO?
Just send us a message.
If your question doesn't fit neatly into a box, that's completely fine. Tell us what you need and we'll point you in the right direction.
Real people. Real studio. Unreasonable amount of patch knowledge. 🇬🇧