1. About Us

The Services are operated by Patches "R" Us, a division of Riley & Jojo Limited. We are registered in England and Wales under company number 16541084 with our registered office at Unit 4, Emmervale Court, Midland Road, Cirencester, Gloucestershire GL7 1PZ.

2. Accessing Our Service

Access to the Services is permitted on a temporary basis, and we reserve the right to withdraw or amend the services we provide through the Site without notice. We will not be liable if for any reason any of the Services are unavailable at any time or for any period.

Any personal data and other information provided by you is processed in accordance with our Privacy Policy. By providing such information you agree to its terms.

If you are provided with a user identification code, password or any other security information, you must treat it as confidential and not disclose it to any third party. We have the right to disable any user identification code or password at any time if you have failed to comply with these terms.

It is your responsibility to ensure that all information (including your name and address) you upload to the Site is correct and accurate. Please check all information before making a purchase.

3. Intellectual Property Rights

We own, or are the licensee to, all right, title and interest in and to the Service, including all rights under patent, copyright, trade secret or trademark law, and any and all other proprietary rights, including all applications, renewals, extensions and restorations thereof. You will not modify, adapt, translate, prepare derivative works from, decompile, reverse-engineer, disassemble or otherwise attempt to derive source code from any part of the Service.

4. Import Regulations & Duty

If you order goods for delivery outside the UK, they may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order.

5. Returns & Refunds

If you wish to discuss or organise a return, replacement or refund of an item purchased through the site, please get in contact to discuss your order with one of our team. Please note that if your product has been customised, we do not accept returns unless there was a production error on our part.

For full details, see our Returns Policy.

6. Links

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link suggesting any form of association, approval or endorsement on our part where none exists. We reserve the right to revoke linking permission at any time.

Our Site must not be framed on any other website, nor may you create a link to any part of our Site other than the home page.

The Site may provide links to third-party websites for your information. We have no control over such sites and do not endorse or make any representations about them. If you access third-party websites linked from the Site, you do so entirely at your own risk.

7. Liability / Disclaimer

All of our products are offered with a guarantee of quality workmanship. Purchasers will, by their own tests and evaluations, determine suitability of products for their specific use. We assume no liability for damage and/or injury resulting from the use of products supplied by this company. In no event will we be liable for direct, indirect or consequential damages resulting from loss of use or profits arising out of, or in connection with, the use or suitability of products. All prices and policies are subject to change without notice.

8. Specifications, Weights & Sizes

We reserve the right to alter specifications without prior notice. All sizes and weights are given as a guide only and are approximate at the time of listing.

9. Product Colours

Representations of colour are approximate due to the limitations of photographic devices and display limitations of certain screens and devices. Accessories supplied to co-ordinate with the main product may differ in shade; this is normally caused by the manufacturing process and is not a fault.

10. Our Right to Cancel

In the event of non-delivery of any items or errors in any listing, imagery, descriptions, or prices, we reserve the right to refund the product cost back to the customer.